Balance & Refund

Coldplay is a cashless event. You will receive a unique Coldplay cashless card at the top-up stations onto which you can deposit money. You can also use the Payconiq by Bancontact app to add funds to your card quickly and easily. Scan the QR code on the card, enter an amount and head for the food and drink stands. You can load a card with a minimum amount of 1.00 euros.

The cashless card is valid over the four days of the concert series if you have purchased tickets for more than one concert.

When you order a drink at the bar, you’ll be charged a 1-euro deposit for your reusable cup or 0.20 euros for your PET bottle. When you return these to one of the collection points once you’ve finished with them, the deposit will be refunded to your cashless card.

In this way, we all contribute towards making this a concert with the smallest possible amount of waste.

Important: After 10 August 2022, you can reclaim any funds left on your cashless card through this website. This is subject to a 1-euro service fee.

The period within which you can request repayment runs until 31 august. You will not be able to ask for a repayment after this date. Repayment can take a number of weeks to process.

Cookies allow a fluid use of this website. These cookies do not collect personal data. Read more